RETURNS

Upon receiving your order, please carefully check the packing slip to ensure that all ordered items have been delivered. If any item is missing or if the package has been damaged during transit, please contact our Customer Service team immediately.

If you are not completely satisfied with your purchase, you may return your order for a full refund within 28 days of receiving the goods.

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Returned items must be:

• unused;

• unwashed;

• in their original condition;

• returned in their original packaging;

• with all original labels and tags attached.

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If the entire order is returned, BNXT1 will also refund the original shipping costs.

To help us process your return as quickly as possible, please ask the Return Form, which we will send you by email (info@bnxt1.com).

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Partial returns are the Customer's responsibility and return shipping costs shall be borne by the Customer.

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For your own protection, we recommend using a reliable courier service that provides shipment tracking.

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Once your return has been received and inspected by the BNXT1 Returns Department, your refund will be processed automatically using the same payment method used for the original purchase.

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Please note that, depending on your bank or payment provider, it may take 3 to 10 business days for the refund to appear in your account.

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How to Return Your Order

Please follow these simple steps:

1. Complete the Return Form in full.

2. Place the completed Return Form together with the item(s) you wish to return in a single parcel (preferably using the original packaging).

3. Deliver the parcel to your preferred courier service and choose your preferred shipping method. We recommend keeping your tracking information until your refund has been processed.

4. Ship your parcel to:

 

BNXT1

ADM Racing Project di Del Monte Alberto

via S. Rocco 9/C , 36016 Thiene (VI)

Italy

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EXCHANGES

To ensure the fastest possible service, please return the unwanted item(s) in accordance with our Returns Policy and place a new order for the replacement item(s) through our website.

If you require assistance, please contact our Customer Service team.

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WARRANTY

All BNXT1 products are covered by the applicable statutory legal warranty.

The warranty applies exclusively to the original purchaser and does not cover damage resulting from:

• misuse or abuse;

• negligence;

• improper repairs;

• incorrect use;

• alterations or modifications;

• use other than that for which the product was designed.

No other express or implied warranties are provided.

BNXT1 shall not be liable for any incidental, indirect or consequential damages arising from the use of its products.

If you believe your BNXT1 product is defective, please contact our Customer Service team.

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Warranty Assistance

For any warranty claim, please contact BNXT1 Customer Service by email:

Email: info@bnxt1.com

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IMPORTANT – CUSTOMIZED PRODUCTS

Customized BNXT1 products (including names, race numbers, graphics, colors, logos or any other personalized elements) are non-returnable and non-refundable once production has been approved and completed.

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in addition, Refunds or exchanges will not be accepted in cases involving:

• misuse or abuse;

• negligence;

• improper repairs;

• incorrect use;

• alterations or modifications;

• use other than the intended purpose;

• incorrect size selection by the Customer (please always consult the Size Guide available on each product page before placing your order);

• changes requested after the Customer has approved the final graphic design and the products have been delivered.

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Should a customized product prove to be defective or fail to conform to the approved design specifications, BNXT1 will carefully assess the issue and, where appropriate, repair or replace the affected product in accordance with the applicable legal warranty.